Government

Reaching Members of the LGBTQ+ Community Using App Retargeting

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Case study

Reaching Members of

the LGBTQ+ Community

Using App Retargeting

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Campaign Quick Facts

638K
Total Impressions Delivered
97%
Video Completion Rate
617K
Completed Video Views

About the Client

About the Client

A public health department dedicated to improving the health status of every resident and ensuring access to quality health care.

Primary Goals

  • Geo-target key Maryland markets for scale
  • Identify sexually active LGBTQ+ audiences
  • Engage users through dating apps and CTV/OTT
  • Extend reach with strategic retargeting

Our Strategy

Targeting sexually active individuals within the LGBTQ+ community has historically been challenging because traditional audience categories to identify this group do not exist. To address this, Q1Media researched dating apps specific to the LGBTQ+ community to pinpoint an audience of dating and/or sexually active individuals vulnerable to contracting HIV and likely to have a need for the client’s product.

A list of 11+ dating apps was curated to align with the client’s target audience. Through app downloads and retargeting, Q1Media identified Device IDs of active users (those who spent time on an app within the past 90 days) and matched them to IP addresses to build the desired audience for a CTV/OTT awareness campaign.

To further refine the reach, Q1Media layered on additional demographic targeting and segmented the audience into English-speaking and Spanish-speaking groups. Given Maryland’s population size and to address potential scale challenges, the campaign was geo-targeted to both Baltimore County and the entire state of Maryland.

Results and Successes

The campaign employed CTV/OTT as an awareness tactic to promote the client's product to the unique target audience. Performance was strong with full impression delivery and a high video completion rate of 97%.

In addition, by leveraging app retargeting and IP matching tactics, Q1Media successfully overcame the client's unique challenge of identifying members of the LGBTQ+ community who are dating and more likely to be sexually active.

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