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Driving More Leads at a Lower Cost for Veteran Ratings

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Case study

Driving More Leads

at a Lower Cost for

Veteran Ratings

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Campaign Quick Facts

32%
Increase in Lead Qualification Rate
78%
Improvement in Google Ads Conversion Rate
26%
Increase in Click Through Rate (CTR)

About the Client

Veteran Ratings specializes in guiding veterans through complex VA processes, offering expert support and innovative technology to help them access the benefits they deserve.

Primary Goals

  • Build smarter conversion tracking for stronger insights
  • Drive efficiency with refined bidding strategies
  • Scale performance through optimized PMax campaigns
  • Maximize ROl with sharper Search Partner analysis
  • Simplify account structure with streamlined keyword management

Our Strategy

The SEM campaign focused on refining keyword strategy by eliminating redundancies and optimizing campaign structure. To achieve this goal for the company, Q1Media identified poorly converting queries while expanding the volume for high-performing keywords. This strategy improved the campaign's efficiency and also maximized the overall lead generation potential.

To adapt to daily fluctuations in volume, quality, and cost of leads generated, Q1Media introduced an agile budget management strategy, balancing spend across Search, Display, and PMAX. The team closely monitored performance, adjusting bidding strategies, including frequent tuning of CPA, to align with real-time business needs. Additionally, Veteran Ratings utilized both Conversion Rate Optimization (CRO) and Creative services through Q1Media to increase conversion efficiency. This combined approach ensured that the campaign met its daily, weekly, and monthly performance goals.

To drive continuous optimization, Q1Media implemented a new live reporting system, offering dayover-day comparative metrics and pace tracking, enabling Veteran Ratings to make quick, datadriven decisions. Additionally, Veteran Ratings partnered with Q1Media to integrate business and lead quality data into SEM reporting, for more precise deep-funnel optimizations and ongoing campaign refinement.

Results and Successes

The SEM campaign achieved a 23% reduction in CPL and a 32% improvement in lead qualification rates. Google Ads conversion rates increased by 78%, while Microsoft Ads Cost per Acquisition dropped by 19%. CTR rose by 26%, driving more qualified leads at a lower cost. Veteran Ratings praised Q1Media for its real-time optimization, noting a noticeable uptick in results within a week. The customer especially praised Q1Media for quickly identifying improvements, which significantly boosted campaign performance during the flight.

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